What to do if your boiler installer goes out of business

My boiler installer has gone out of business – what do I do?

What's on this page?
    Add a header to begin generating the table of contents
    Plumbing Services Winchester Icon

    Plumbing

    We can help with the all following services. Installation and repairs to:

    Heating and Gas Services

    We can help with the all following services. Installation and repairs to:

    Get a Boiler Installation Quote

    To get an idea of how much it will cost to install a new boiler, just answer a few quick questions…

    Person getting a new boiler provider
    What's on this page?
      Add a header to begin generating the table of contents

      In today’s tough economy, more and more businesses, including trusted boiler installers, are unfortunately closing their doors. As a home or business owner, this can leave you in a worrying position, especially if you’ve recently invested in a new boiler or an ongoing maintenance and servicing contract.

      If your boiler installer goes out of business, check if your warranty is with the manufacturer or installer, find a new gas-safe engineer for servicing, and consider boiler cover for future protection. JPS Plumbing, Gas and Electrical offers reliable services to ensure your heating system remains safe and efficient.

      In this brief guide, we’ll go through the steps you should take if your boiler installer ceases trading and how to protect your boiler and heating system in future.

      Whether you need an emergency repair or are looking for a new, reliable gas maintenance provider, JPS Plumbing, Gas and Electrical can help. We serve many satisfied customers in Winchester, Southampton, and the surrounding areas. Contact us today for advice or a no-obligation quote.

      Is my boiler warranty void if the installer goes into administration?

      One of the first questions that may pop into your head when you hear that your installer has gone into administration is, “What happens to my warranty?” Fortunately, the warranty on your boiler is typically provided by the manufacturer, not the installer.

      That means, in most cases, your boiler’s warranty remains valid even if the company that installed it no longer exists. However, there are some caveats to be aware of. For the warranty to stay intact, you’ll need to have adhered to the manufacturer’s maintenance guidelines. This usually includes having your boiler serviced annually by a Gas Safe registered engineer.

      Unfortunately, if you have an additional or extended warranty with the installer, it will become invalid if they cease trading. However, you should still be able to rely on the manufacturer’s warranty if it is still in date.

      What happens if my boiler installer ceases trading?

      If a heating company stops trading, it can be worrying for its customers. For example, HBS Group Southern, a well-known provider based in Hampshire, recently went into administration after more than 70 years in the business. This sudden closure has affected thousands of customers, including homeowners and contractors, who relied on HBS for heating, plumbing, and electrical services.

      At JPS Plumbing, Gas and Electrical, we are genuinely sad to see HBS Group go. Running a business in today’s harsh economy is no easy feat, with inflation and rising energy costs putting immense pressure on even the most established firms. HBS was a respected name in the industry, and its closure is a loss to customers and the business community.

      If you’ve been impacted by the closure of HBS or any other heating company, JPS Plumbing, Gas and Electrical is here to offer our support. Contact us today to chat about your needs.

      Steps to take if your plumber or boiler installer goes out of business

      If your boiler installer has gone out of business, here are some steps you can take to ensure your boiler remains functional and protected:

      1. Check your warranty: As mentioned earlier, the manufacturer warranty for your boiler should still be valid, but it’s important to review the terms to ensure you’re meeting the service requirements. You can also contact the manufacturer directly for any questions about the status of your warranty.
      2. Find a new, registered installer: You’ll need a new provider to carry out regular servicing and any future repairs. Make sure to choose a Gas Safe registered engineer to ensure the work is safe and efficient and to ensure your warranty remains valid.
      3. Dig out your boiler’s service history: If your previous installer provided service documentation, dig it out and keep it at hand. You may need it if you have to make a warranty claim. If you don’t have these records, it’s a good idea to start fresh with a new provider ASAP.
      4. Ensure regular maintenance: Boilers should be serviced annually to ensure they run efficiently and safely. If you’re overdue for a service or worried about your warranty, JPS Plumbing, Gas and Electrical can help. We offer comprehensive boiler services to keep your heating system in top shape.
      5. Consider boiler cover: Unexpected breakdowns can be expensive, especially when your installer is no longer around to help. Boiler cover is an excellent way to ensure you’re protected against unforeseen issues. At JPS Plumbing, Gas and Electrical, we offer affordable boiler cover plans to give you peace of mind.

      How to protect your boiler in the future

      To safeguard yourself from the impact of installer closures, choose a trusted local company with a strong reputation and keep all warranty and service documentation safe. Regular boiler maintenance is essential, and opting for a reliable provider like JPS Plumbing, Gas and Electrical ensures your system is well taken care of.

      Protection with boiler cover

      Boiler cover is an insurance plan that protects you from unexpected boiler breakdowns and costly repairs. With our boiler cover, you get peace of mind knowing your boiler is covered for both annual servicing and emergency repairs.

      Our plans include a comprehensive service with safety checks and no hidden fees, so you’re fully protected. Whether your boiler stops working or just needs a routine check-up, JPS Plumbing, Gas and Electrical provides dependable support, keeping your home warm and your heating system running efficiently all year round.

      Looking for a new plumbing and heating company? Get in touch

      If your installer has gone out of business or if you’re simply looking for a trusted, reliable plumbing and heating company, JPS Plumbing, Gas and Electrical is here to help. We understand the stress and inconvenience a broken boiler can cause, especially if your previous installer is no longer available. That’s why we’ve made it our mission to be the dependable provider you can turn to for all your heating needs.

      Whether you need a new boiler installed, a routine service, or emergency repairs, our friendly, experienced engineers are ready to help. Get in touch today and let JPS Plumbing, Gas and Electrical take care of your home’s heating and plumbing, so you can stay warm and comfortable, no matter what.

      Share this post

      Contact the team today

      With JPS we offer a free no obligation quote on all of our services. Tell us how we can help by filling out the form, or by getting in contact with us directly.

      Winchester (Head Office)
      Southampton